116 Reviews Found
Confirmed Service Customer
Service advisor looked disheveled and was not friendly. I had made my appointment online. When I made the appointment, I had clicked on your special for $70 oil change and tire rotation. When I returned to pay for service, I was charged $88. When I questioned the charges, I was told I had to pay tax. I understand that but tax on $70 is not $18. If you are going to offer specials online, you need to honor them without having to jump through a bunch of hoops. I used your dealership as they were able to get me in on short notice. I think I understand why you had availability now with the poor service I received. In conclusion, you need to raise the level of professionalism in your service drive. I worked for a Chevy dealership for 10 years. I know what a properly functioning service drive looks like and yours falls far short of that.
Matthew B.
JUNCTION CITY
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Confirmed Service Customer
Price was right around the quote. Just wished they would of told me I needed an oil change before I left and realized I needed an oil change
Darian T.
MANHATTAN
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Confirmed Service Customer
I dropped off my car for an oil change and my tires to be rotated. This time I didn’t wait for my car but a friend and I went on for a late lunch. While we were finishing lunch they called and told my my car was ready. I picked it up and I got my military Discount with the coupon that I had. That took some money off my bill. They did a great job on get my car done for me in very good time. Thank you
Leona H.
MANHATTAN
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Confirmed Service Customer
Great service. Friendly employees. Easy to get an appt in short amount of time. Work was done well and quickly.
Lori G.
MANHATTAN
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Confirmed Service Customer
it was a good visit. got me in and out in a very timely manner
Sandra B.
WAMEGO
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Confirmed Service Customer
Very professional and good service. Time I waited was good.
Linda F.
MANHATTAN
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Confirmed Service Customer
Awesome. Joseph Baumgartner and Tom Jones in the Finance Dept. were great. Also, the GM Financial Rep from Olathe gets a 10 too. The other employees on werethat were working were also very helpful when I turned in my leased Chevy Trax and when I purchased the same vehicle a week later.
Richard P.
JUNCTION CITY
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Confirmed Sales Customer
Great experience. Have purchased several vehicles there over the years. We know those people and feel very welcome.
Frank L.
MANHATTAN
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Confirmed Service Customer
This is the 4th time I’ve brought in my car because of the engine light. I feel like they never fixed it the first time so I can keep coming back. It’s annoying that I have to come there every month because of my engine light.
Amilain S.
MANHATTAN
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Confirmed Service Customer
I stopped by unexpectedly the other day and asked about getting an appointment for an oil change. She said she could get me in right now, so that was great. The service manager lady was extremely helpful and pleasant to deal with. Overall a very good experience.
Steven B.
RANDOLPH
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Confirmed Service Customer
Well the tires never came but the dealer check the previous tires, they were good and made rotation and alignment for them. It works perfectly with the situation.
Gracia T.
MANHATTAN