116 Reviews Found
Confirmed Service Customer
Service was the worst I have experienced. I scheduled an appointment at 0830 to have an oil change, and then to inspect brakes, AC condenser, washer fluid motor, and front differential. I called 4 hours later to check on a status and the person said the advisor was gone to lunch. I called back two hours after that and was finally able to talk to someone about my vehicle. When I came in to pick up my truck, the elderly lady said she couldn’t help me and so I waited 15-20 min for the advisor. I finally asked the elderly lady if I could just pay for the oil change and leave (7 hours at this point) and she and the advisor bickered back and forth like children about where the paperwork was. Then she proceeded to speak negatively about the other employee and ask me to sign additional paperwork at which point I refused, demanded my keys and to pay for the oil change and leave. This was the worst experience I have ever had and I will never bring my business back here nor will I recommend to anyone to have anything to do with Murdoch Chevrolet.
Paul J.
MANHATTAN
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Confirmed Sales Customer
In and out quickly. Good communication. Car ready for me to test drive. Cleaned and tank filled before we left.
Stephanie P.
MANHATTAN
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Confirmed Service Customer
I'm completely satisfied and find your company trustworthy, which is important to me.
Mary H.
MANHATTAN
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Confirmed Service Customer
Very friendly and answer all my questions and got the information I needed I feft my car there for the oil change and my tires to be rotated the I went to get done lunch with a friend they called me to tell me the car was done. I said I would be back for the car when I was done. They said that was ok. I do like the service I get there!!!
Leona H.
MANHATTAN
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Confirmed Service Customer
The lady at the service desk was rude. Never experienced that when we have been before.
Jessica T.
KILLEEN
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Confirmed Service Customer
The service department was great during my visit for oil change and tire rotation.
Charles H.
OLSBURG
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Confirmed Service Customer
The lady that checks your vehicle in is very welcoming and fast to assist you with your vehicle. Dealership fixed a malfunction in a part on my Trailblazer. So far, I'm happy with first Chevy product.
Michele Z.
WAMEGO
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Confirmed Service Customer
Smooth exchange with service representative work complete in a timely manner
Carl D.
MANHATTAN
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Confirmed Service Customer
Scheduled an appointment to replace a recalled shifter module on a 2017 Colorado, get a new passenger washer spout, and get new adhesive on my rear view mirror. I was told I couldn’t get the shifter replaced because I didn’t have a receipt from when I got it replaced last year. I told them to just do the washer spout and rear view mirror then. I waited 2 hours to get told that they had nothing on site and needed to order them. I got my truck back with no washer spout and the rear view mirror has been taken off. They charged me $100 to do absolutely nothing. Never going there again
Nathaniel M.
MANHATTAN
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Confirmed Service Customer
The quality of work was excellent. Coupons would be nice to send to your customers for service like they use to.
Brian B.
MANHATTAN
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Confirmed Service Customer
Car was serviced quickly and professionally. Mechanic noticed a leak in the coolant tank and installed it quick and to the T.
Kevin H.
MANHATTAN
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Confirmed Service Customer
Everyone was very nice and did s very good job on my car.
Julie M.
OLSBURG