Confirmed Service Customer
i dropped my car off on wednesday, asked about a loner vehicle as i live 5 miles from my work. they told me they didn't have one. im guessing because i did not buy my vehicle from them. they called to tell me my car would be ready monday. when i called, not them calling me monday i found out my car would not be ready until tuesday. when i call tuesday they told me 2pm i showed up at 3 pm. they told me my car was ready so i stood out front in the heat and waited 30 min. when i went back in to ask about it i seen the car in the back with the hood up. when they finally arrived with my car it still had a check engine light, i'll have to come back for them to finish fixing the car but it's ok to drive ...it's still leaking oil and smells awful. i'm not sure if this is the usual way they do business but if there was another option i would take it.
Melissa H.
LEONARDVILLE,
KS
Business Response
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