I received warning info through MyChevrolet that the battery in our 2016 Chevy Equinox was showing high resistance. I contacted Gio Roman, our sales representative. He confirmed the battery would be replaced if upon inspection it tested out faulty. Unfortunately, before we could get the car in for testing, the battery died. I contacted Gio Saturday morning and he said to bring her in for service. I jump started the Equinox and when I arrived at Murdock Chevrolet, the service department was aware of the problem and got the vehicle in immediately. They replaced the battery with a brand new 48-month Delco battery. Thanks Murdock for taking such great care of us!
They are very helpful to me and get the work done as fast as they can for me. They always ask if I need any more done on the care or do I have any problems they need to check. I am very happy with the service I get!!
I would have liked some more familiarization on the car but we ran out of time and that was not Mikes fault. I did get onstar,Xm radio and phones paired ok. If I study the manual about twenty more hours I think I will be ok.
Had first oil change in my 2018 Equinox, friendly, efficient and pleasant experience. Had appointment at 9 am and was out by 9:45 am. Worked really hard to buy my Equinox there, but couldn't agree on dollar amount .