Customer Reviews

It was wonderful and want to thank ms. Jones for all her help

Person at the counter was not welcoming, friendly or personable.

Only downside was they rescheduled my appointment. But they did complete all the work on the same day like they told me they would.

Good job

Very clean child friendly great staff and very great price

Everyone did a great job!

Took no time to get my car in and out.

Great service

I'm very pleased with my purchase of the 2023 Trail Blazer. Joe Baumgartner and Frank Esterly made my purchase very easy. They explained all the new features of the new car, help setting up all functions in the car. When I drove my new car I felt very pleased and happy with my purchase. I appreciate all they did for me.

I asked the service department to inspect the front end of my car as there is a noise when I turn the wheel that comes and goes. They did so while performing my vehicle service and told me there was no issue. I am disappointed they charged me an additional $75 for this inspection. I'm not their top customer by any means, but I purchase all of my automobiles from Murdock and always have them serviced there. This vehicle only has 58,000 miles. I would think that a routine inspection like this for a good customer wouldn't warrant such a charge.

very good

The Murdock team met and exceeded my expectations during the entire purchase process!

Super, especially Sylvia in service.

The service department is very slow, slow at service, answering requests and being attentive.

I came in for new tires, had my transmission fluid changed and had the Oil changed. Was told it would take 4 to 5 hours. Was given a life home and was picked up when the car as done. It was done before the 5 hours too!! It was so nice to have my car done before it was to be done. Everyone is so friendly too!!

It was a good experience.

Like the customer service

Frank is the BEST! So easy to work with. The whole team is friendly and helpful.

We are EXTREMELY dissatisfied - please feel free to contact Bob at 785 313 5456 for additional details. I sincerely doubt we will ever do business with you all again. The issue was a recall due to an airbag. Supposedly you fixed it once and the light did not go away. Another dealership informed us you had not fixed it correctly and charged us $100 diagnostic so we took it back to you to fix and you would not take responsibility. We are not impressed with your service manager.

I have always had a great experience with Jon Murdock dealership when purchasing a vehicle or in the service department. They are not pushy when it comes to looking for a new vehicle and they treat you right and respect. That is why I keep going back to purchasing a new vehicle.