Customer Reviews

My First time was ok but my second time was very good. He asked if I needed anything else done and I said oil change and they did it. Very good

To be clear, the tech did a fantastic job on the oil change. He even apologized for the length of time it took for the work to be completed. I would rate him and the service greater in the bay 10/10. I think the issue is he was the ONLY tech doing oil changes. I sat with other customers who stated they were there an hour before me and only needed an oil change. I was there for about 2 hours and felt this to be an unreasonable amount of time for an oil change and 4 tire rotation. The staff appeared tire, they were extremely busy, and in some cases overwhelmed. I'd say hire more people, or give for time for service to be completed. Several people I waited with voiced to me they would not be back because of the wait time.

Friendly staff. Knowledgeable on their products and a way better experience than the dodge dealership across town.

I totally enjoyed my experience with Murdock. I found everyone I dealt with to be friendly, professional and very helpful. I would highly recommend this dealership to anyone.

Brake recall. Also looked at drive line appears ok

Always professional.

Good

Great

The part needed wasn't available, but this was no fault of the dealership as it had to be made by GM. A car was provided while we waited for our car part to arrive.

Excellent service

Everyone was friendly and very accommodating.

It took longer than I expected but I am happy.

Always a great place however the new person who greets you when you drive in the service bay was not as warm and friendly as the rest of the staff! He was professional and polite but that’s all! Just not as welcoming and outgoing as the rest of your people! He needs to relax a bit and be more personable!

Will always go out of there way to make sure you get what you want.

The appointment was supposed to be an hour but ended up almost double that time. The people there kept giving me evasive answers when I would ask about the status of my car and insulting my intelligence with comments like, we just have to change the oil. Yes, that is what I came for 1.45 hour ago!

Quick, great to work with, accomplished what I needed.

Very efficient competent service with friendly staff.

Alway the best

It took 4 hours to install 4 new tires and front end alignment. Never had to wait this long anywhere else!

Took over 2 hours for an oil change and tire rotation with an appointment.