I needed a key/key fob replacement. I talked to the parts department several days prior to my appointment about needing both the fob and key. At the appointment, only the fob was prepared and ready for me, making me wait on the key after my truck was "ready".
I had a problem with my Trac. When I look it in I said I had a diagnostic check done on the car they could find anything wrong. But I said it sounded like a jet engine when I drove it. Was told it was a front wheel bearing going out after they drove it. They it done in one day for me and the people take took me home and picked me up we’re very nice and friendly drivers great job everyone. Thank you so much!!!
They got my truck in right away for a recall for an install of a chip that wasn't available when the truck was built. They had it done sooner than expected and they were very professional and friendly.
It took about 1.5 hours for this oil change. Was wondering whyattendent told me when finished that you didn’t have the oil needed and had to go somewhere to get it. Seems like with over a week since I made my appointment that you would have had the right oil for my car. This was not the first time that you have serviced my car.
Jayci was very unprofessional, had us waiting over 30 minutes after mechanic walked up with our keys as our vehicle was completed. She sat there talking to other employees , and not working to get us out of there in a timely manner. Will not be coming back.