Confirmed Service Customer
WOULD LIKE THE WARANTY PROCESS TO BE A LITTLE MORE STREAM LINED. I SENT PICTURES OF THE LEAK AND THEY SAID THEY COULD NOT ORDER PARTS TO FIX PROBLEM TELL A TECH LOOKED AT IT. WHICH COST ME 2 DAY OF DOWN TIME. AND THEY ALSO COULD NOT TELL ME WHEN PARTS WOULD BE THERE TELL DAY AFTER THEY ORDERED IT. CHEVY NEEDS TO WORK WITH DEALERS A LITTLE BETTER ON THIS. I DO THIS SAME WORK EVERY DAY IN A DIFFRENT LINE OF PRODUCT AND IF I HAD TO OPERATE MY SHOP LIKE THAT I WOULD NOT BE ABLE TO KEEP CUSTOMERS.
Douglas D.
CLAY CENTER,
KS
Business Response
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